Returns and Refunds

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your purchase.

1. Please email info@urbandesignliving.com.au to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
      URBAN DESIGN LIVING
      Factory 1/21 Viewtech Place 
      Rowville Vic 3178

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.